Brooktrout board returns error 328, what is it?

Link:  http://www.extracomm.com/Extracomm/FAQ.NSF/FAQs/f56d0b6128a8688d852570d50051b018
Apply to:  ExtraFax for Exchange; ExtraFax for Domino All versions

Last Modified Date:  07/24/2013


Brooktrout Error 328 means: After dialing the number, no energy detected on the line for the wait_for_ced timeout period; possible dead line.

http://www.extracomm.com/extracomm/FAQ.NSF/740ef94ac62ac8a685256324006d4a58/1d85d6a58c05403b882567d8006808c4?OpenDocument


Possible solution:
Try adjusting the "ced_timeout" parameter in btcall.cfg, e.g. setting it with a larger value 9000.
Restart the computer after changing the btcall.cfg.

Information from Brooktrout documentation:
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ced_timeout Specifies the length of time, in 10 ms units, to wait for a fax answer tone (CED tone) from a remote fax machine. This parameter can only be set if the host country permits changing the wait_for_ced_high and wait_for_ced_low (see Appendix G, Country-Specific Parameter Files on page 205) timeout values. The ced_timeout parameter also controls the amount of time CNG plays.
Maximum value is 65535 (655 seconds).
Value Type: decimal
Default: Country dependent; 4000 (40 secs) in the USA
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