ExtraFax failed to render PDF attachment with Adobe Reader/Acrobat 9 when running on a 64-bit Domino server

Link:  http://www.extracomm.com/Extracomm/FAQ.NSF/FAQs/b6c021a6963fff4348257ba90015b175
Apply to:  ExtraFax for Domino All versions

Last Modified Date:  09/05/2013


ExtraFax server may fail to render PDF attachment if all the following three conditions matched:
- ExtraFax server is installed on top of a 64-bit Domino server.
- The Domino server is started up as a Windows system service.
- Adobe Reader/Acrobat 9 is installed on the server.


Try installing a higher version of Adobe Reader/Acrobat.